This policy explains how Cache handles information when you visit cachekits.com, create an account, list an item or kit, request a rental, or otherwise use the Cache marketplace.
1. Information we collect
Information you provide
- Account details such as your name, email address, phone number, profile photo, and sign-in information.
- Profile and location information, including your city or general service area.
- Listing information, photos, descriptions, prices, availability, and condition documentation.
- Rental requests, pickup and return records, reviews, claims, support requests, and communications made through Cache.
- Identity, verification, tax, or payout information when required to provide marketplace services.
Payments
Payments and payouts may be processed by third-party payment providers. Cache may receive transaction details, payment status, and limited payment-method information, but does not ordinarily store complete card numbers.
Information collected automatically
We may collect device, browser, IP address, log, referral, approximate location, and usage information. We also use cookies and similar technologies as described below.
2. How we use information
- Provide, operate, secure, and improve Cache.
- Create accounts and enable listings, requests, bookings, payments, payouts, messages, pickup, return, reviews, and claims.
- Help borrowers and owners coordinate with each other.
- Prevent fraud, abuse, unsafe conduct, and violations of our Terms.
- Provide customer support and send service, security, and transaction notices.
- Measure product performance and understand how people discover and use Cache.
- Comply with legal, tax, accounting, and regulatory obligations.
3. How information is shared
We may share information in the following circumstances:
- With marketplace participants. Information needed to evaluate and complete a rental may be shared between borrowers and owners.
- With service providers. Vendors may support hosting, authentication, analytics, communications, payments, fraud prevention, identity verification, customer support, and other operations.
- For safety and legal reasons. We may disclose information when reasonably necessary to comply with law, protect rights and safety, investigate misuse, or enforce agreements.
- For a business transaction. Information may be transferred in connection with a merger, financing, acquisition, reorganization, or sale of assets.
- With your direction or consent. We may share information when you ask us to or authorize an integration.
Public profiles, listings, photos, reviews, and related marketplace information may be visible to other users and, where applicable, to the public and search engines.
4. Cookies, analytics, and advertising
Cache uses necessary technologies to operate the site. With your permission, we may also use analytics and advertising technologies to understand performance, measure campaigns, and improve discovery. You can choose “Necessary only” in the cookie notice. Browser controls may also let you limit cookies.
5. Data retention
We retain information for as long as reasonably needed to provide Cache, complete transactions, maintain records, resolve disputes, prevent fraud, enforce agreements, and meet legal obligations. Retention periods vary based on the type of information and why it is collected.
6. Your choices and rights
You may update certain account and profile information through Cache. You may also request access, correction, deletion, or a copy of personal information by contacting us. Depending on where you live, additional privacy rights may apply. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.
7. Security
We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so you should use a strong sign-in method and protect access to your account.
8. Children
Cache is not directed to children under 18, and people under 18 may not create marketplace accounts or enter rental transactions. If you believe a child provided personal information, contact us.
9. Third-party services
Cache may link to or integrate with third-party services. Their privacy practices are governed by their own policies, not this policy.
10. Changes to this policy
We may update this policy as Cache evolves. We will post the revised version here and update the effective date. We may provide additional notice when a change is material.
11. Contact
Questions or privacy requests can be sent to support@cachekits.com.